Privacy Policy

1. Introduction

At Monwurx, we are committed to protecting the privacy of both employers and employees who use our employee monitoring platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Our Commitment: We believe in transparent monitoring. Employees always know what data is being collected, and employers can configure monitoring to respect workplace privacy.

2. Information We Collect

2.1 Account Information

Name, email address, and company information
Billing and payment information (processed securely through Stripe)
Login credentials (passwords are encrypted and never stored in plain text)

2.2 Employee Monitoring Data

Screenshots captured at configurable intervals
Application and website usage data
Keyboard and mouse activity metrics (not keylogging)
Time tracking and productivity metrics

2.3 Technical Information

Device information (operating system, hardware specifications)
IP addresses and network information
Browser type and settings

3. How We Use Your Information

We use the collected information for the following purposes:

To provide and maintain our monitoring services
To generate productivity reports and analytics
To improve and personalize user experience
To process payments and manage subscriptions
To communicate about service updates and support
To detect and prevent fraud or abuse

4. Employee Privacy Protections

Transparency First: We require employers to notify employees before monitoring begins. Our platform includes features that make monitoring transparent to all parties.

Sensitive Content Blurring: Our AI automatically detects and blurs sensitive content like passwords, personal banking, and private communications
Work Hours Only: Employers can configure monitoring to occur only during designated work hours
Activity Indicator: The desktop client shows a clear indicator when monitoring is active
Personal Time Protection: Employees can pause monitoring during breaks (if enabled by employer)
Data Access: Employees can request access to their own monitoring data

5. Data Storage and Security

We take the security of your data seriously:

All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
Screenshots and sensitive data are stored on secure, SOC 2 compliant servers
Access to data is strictly controlled and logged
Regular security audits and penetration testing
Multi-factor authentication available for all accounts

5.1 Data Retention

Monitoring data is retained according to your subscription plan settings. Default retention periods are:

Screenshots: 30 days (configurable up to 1 year)
Activity data: 90 days
Analytics and reports: 1 year
Account information: Duration of account plus 30 days after deletion

6. Data Sharing and Disclosure

We do not sell your personal information. We may share data only in these circumstances:

With Employers: Employee monitoring data is shared with the employer account that manages the employee
Service Providers: Trusted partners who help us operate our services (cloud hosting, payment processing)
Legal Requirements: When required by law, court order, or government request
Business Transfers: In connection with a merger, acquisition, or sale of assets

7. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data
Rectification: Correct inaccurate personal data
Erasure: Request deletion of your personal data
Portability: Receive your data in a machine-readable format
Objection: Object to certain processing of your data
Restriction: Request limited processing of your data

To exercise these rights, please contact us at privacy@monwurx.com

8. Cookies and Tracking

Our website uses cookies and similar technologies for:

Essential functionality (login sessions, security)
Analytics (understanding how our website is used)
Preferences (remembering your settings)

You can control cookies through your browser settings.

9. Children's Privacy

Monwurx is designed for business use and is not intended for children under 18. We do not knowingly collect personal information from children.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses for transfers outside the European Economic Area.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our platform. The "Last Updated" date at the top indicates when changes were last made.